OVHcloud Help centre

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How do I restart my server?

We have started to power up the servers in SBG1.

The servers are booted into rescue mode.

Each customer will be notified by an automatic email with rescue mode details.

We recommend that you keep your server in rescue mode to extract the most critical data before rebooting to the server’s operating system.

Once critical data has been saved/recovered, we recommend carrying out hardware tests (processor, memory, and hard disks SMART tests) to ensure that your server is working properly.

For more details about rescue mode, refer to our technical guide: https://docs.ovh.com/gb/en/dedicated/ovh-rescue/

After all the above actions have been taken, you can reboot your server from its operating system.

If your server fails to boot from its OS, we recommend connecting via IPMI to a KVM remote control interface.

For more details about IPMI, refer to our technical guide:

https://docs.ovh.com/gb/en/dedicated/use-ipmi-dedicated-servers/