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OVHcloud Help centre

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How do I contact support?

Due to the high volume of calls, OVHcloud customer support may not be easily reached by phone. If your production is in Strasbourg, we recommend activating the Disaster Recovery Plan, which is specific to your company’s internal organisation. For any other requests, please create a support request from your Control Panel. You can also follow the status of this incident here

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On a similar topic

  • What can I do if I have not received an email regarding the status of my services and the commercial measures taken?
  • What is the timing to resume my services hosted in Strasbourg (SBG)?
  • I have several services hosted in Strasbourg (SBG), how can I get an overview of the impact?
  • Where can I follow updates?
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