OVHcloud Help centre

Hello. How can we help you?

How do I move my existing service’s primary IP located in Strasbourg (SBG) to a new service?

For technical reasons, it is not possible to retrieve public IPs for services that are temporarily not operational. To mitigate this type of issue, we recommend using failover IPs to facilitate the deployment of a Disaster Recovery Plan: https://www.ovhcloud.com/en-gb/bare-metal/ip/ 

Did you find this advice helpful? or
Great! We're glad we could help.
Thanks for your help! Your feedback will be reviewed as soon as possible by our teams.
Tell us why you didn't find your answer. Your support requests will not be processed through this form. To do this, please use the create a ticket form.