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OVHcloud Help centre

Hello. How can we help you?

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Bare Metal

  • I am waiting for my Bare Metal Cloud services in Strasbourg (SBG) to be restored, as I received an email informing me that they will be restored shortly. How can I receive the free services?
  • I have received an email informing me that my services will soon be restored, but I would like to replace my Bare Metal Cloud services in Strasbourg (SBG) with equivalent solutions in other OVHcloud datacentres. How do I receive the services free of charge?
  • I would like to receive the free service, and have received an email informing me that my Bare Metal Cloud services cannot be restored. How can I receive the free service?
  • I received an email informing me that my Bare Metal Cloud services in Strasbourg (SBG) will not be restored, but I have already replaced my services. How do I receive the free service?
  • I have received an email informing me that my Bare Metal Cloud services in Strasbourg (SBG) cannot be restored, and I do not wish to replace them. How do I benefit from the free services?
  • I had a Bare Metal Cloud service located in the SBG1 datacentre in Strasbourg and hosted in one of the rooms 61A, 61D or 62A, and my data is recoverable. How can I regain access to my data ?
  • How do I restart my server?
  • As a customer of bare metal services, can I access Backup Storage from a non-OVHcloud IP?
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