OVHcloud Help centre

Hello. How can we help you?

What do I do if I can't log in to my customer account?

For various reasons — such as forgetting your password, losing access to your email address, or to your mobile phone for an SMS identification — you may not be able to log in to the OVHcloud Control Panel.
If this happens to you, please follow this guide, which is designed for resolving situations like this:

Did you find this advice helpful? or
Great! We're glad we could help.
Thanks for your help! Your feedback will be reviewed as soon as possible by our teams.
Tell us why you didn't find your answer. Your support requests will not be processed through this form. To do this, please use the create a ticket form.