Skip to main content
My customer account
OVHcloud Help centre
Hello. How can we help you?
All the answers to your questions concerning the management of your account, your invoices, and the follow-up of your orders.
How do I create an OVHcloud account?
How do I change my personal information?
How do I secure my account?
How do I set and change a billing contact?
How do I change contacts?
How do I add my telephone number correctly on my account?
How do I change my OVHcloud password?
What offers or solutions are available at OVHcloud to help customers who implement a solidarity action within the framework of COVID-19?
How do I find my OVHcloud username?
How does GDPR impact my personal data?
Will COVID-19 have any impact on the availability of my OVHcloud products and services?
Do you anticipate delays in the delivery of servers due to supply chain issues related to COVID-19?
How do I track the status of my order?
How do I check my payment status?
How do I pay for a new order?
How do I cancel my order?
How do I change my order?
Why has my service not been delivered?
Why has OVHcloud changed its customer support?
Where can I find my support level?
Why has the ticket creation form changed?
Do you think COVID-19 will have an impact on the quality of your customer service?
Billing and payment
How do I add a payment method?
How do I cancel a service?
How do I update my payment method?
How are my services renewed?
How do I change my billing details?
How do I delete a payment method?
When is my next payment due date?
How do I pay my balance?
How do I see the accounts ledger?
Which of my payment methods will be debited?
Back to top