OVHcloud Help centre

Hello. How can we help you?

I have Hosted Private Cloud infrastructures located in one of the other OVHcloud datacentres. How do I access my Private Cloud and Hosted Private Cloud service data located in the SBG3 datacentre in Strasbourg?

We have set up a simplified procedure for copying a datastore between two Hosted Private Cloud servers, so that you can dispose of your data more quickly. This procedure allows you to autonomously* repatriate data from your recoverable datastores in Strasbourg to your other Hosted Private Cloud infrastructures. For this data recovery procedure, you need to have access to your two Hosted Private Cloud services — the one located in SBG, and the one located in one of our other datacentres (RBX, ERI or LIM) — from the same administrative username/NIC admin.
* We remind you that this migration procedure will be carried out solely under your complete responsibility according to the applicable General Conditions of Service.