OVHcloud Help centre

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How do I cancel a service?

For solutions like domain names, web hosting plans, dedicated servers and VPS solutions, go to the “Products and services” section of the dashboard in the OVHcloud Control Panel. To cancel a service, click on the three dots next to it, then click “Cancel on expiry date”. If you have already requested a cancellation, you can also “Undo cancellation”.

The cancellation will be effective once your service is no longer valid, or reaches its expiry date. You can submit a cancellation request, or undo it up to 24 hours before the expiry date.

Tips and tricks

If you have made a mistake with your order, you can exercise your right of retraction under certain conditions. For further information, please view the following question: How do I cancel my order?
You can access comprehensive documentation on cancelling all of our products and services here.