Configure incoming connections of a Public Cloud Databases for MySQL service
Objective
Public Cloud Databases allow you to focus on building and deploying cloud applications while OVHcloud takes care of the database infrastructure and maintenance in operational conditions.
This guide explains how to configure your MySQL instance to accept incoming connections.
Requirements
- A Public Cloud project in your OVHcloud account
- A MySQL database running on your OVHcloud Public Cloud Databases (this guide can help you to meet this requirement)
OVHcloud Control Panel Access
- Direct link: Public Cloud Projects
- Navigation path:
Public Cloud> Select your project
Instructions
Configure your MySQL instance to accept incoming connections
Before making a connection, we need to verify that our MySQL instance is correctly configured.
Click on Databases in the left-hand navigation bar and select your MySQL instance.
Step 1: Verify your user roles and password
Select the Users tab. Verify that you have a user with sufficient rights and a configured password. If you don't remember the user's password, you can either create a new user or regenerate the password of an existing user.
Be careful! By doing so you will need to update all the places where you already use this user/password pair.
This first user avnadmin is pre-configured during the service installation and comes with the following grants:

You can add more users by clicking on the button Add user.

Enter a username then click Create User.
You can delete a user or regenerate a password via the ... button in the Users & Roles table.
Step 2: Authorise incoming connections from the MySQL client
For security reasons the default network configuration doesn't allow any incoming connections. It is thus critical you authorise the suitable IP addresses in order to successfully access your database.
Fill in the IP address or CIDR block to whitelist and click the + button.

Validate the changes by clicking the Save changes button.

If you want to allow connections from the outside, you can enter the IP 0.0.0.0/0. Please use it carefully.
Collect required information
Select the Dashboard tab to find the required login credentials in the Connection information section.

Select the Databases tab to get the database name.

Select the Users tab to get the username.

Go further
Visit the Github examples repository to find how to connect to your database with several languages.
Visit our dedicated Discord channel: https://discord.gg/ovhcloud. Ask questions, provide feedback and interact directly with the team that builds our databases services.
If you need training or technical assistance to implement our solutions, contact your sales representative or click on this link to get a quote and ask our Professional Services experts for a custom analysis of your project.
Join our community of users on https://community.ovh.com/en/.