How to contact a Startup Program manager and/or request a technical consultation

Objective

As a member of the OVHcloud Startup Program, you can contact our Startup Program Managers to address a variety of questions and needs. Whether you want to better understand the program's benefits, request a technical consultation for your server infrastructure, discover our products, explore partnership opportunities, or learn where to meet us at events, our teams are here to guide you.
You can also consult them for advice on using your free credits.
All these elements are covered in detail during your onboarding session at the start of the program, but our Startup Program Managers remain available for ongoing support.

Key points

• General questions about the Startup Program: Our Startup Program Managers are available to answer any questions about the OVHcloud Startup Program and its support offerings.
• Technical support: As a member of the OVHcloud Startup Program, you receive technical support hours for your server infrastructure. These sessions are designed to help you evaluate whether your infrastructure meets your needs and, if not, to evolve it with the assistance of our technical experts.
• Technical incident: For any questions related to an order or ongoing incident affecting one of your services, we recommend contacting our sales and technical support teams directly before reaching out to our Startup Program team.

Instructions

Contact us by email

You can contact our Startup Program Managers by email for any questions or assistance related to the Startup Program, including technical consultations. Please select the appropriate email address based on your geographic zone. The table below will help you identify the correct address according to your physical location, ensuring you are connected with the team in your region.

Contact a Startup Program Manager directly

If you are already in contact with or have met one of our Startup Program Managers, you can reach them directly via LinkedIn. Find the full list of our Startup Program Managers on our website.

Meet our teams at events

We organize or participate in numerous events where our Startup Program Managers are available to answer your questions and introduce you to the OVHcloud Startup Program. Check the full list of our events on our website.

Conclusion

OVHcloud's Startup Program offers you personalized support throughout your journey. Whether you need advice on using your credits, collaboration opportunities, or technical consultations, our Startup Program Managers are here to help. Feel free to contact them by email, meet them in person at events, or reach out via LinkedIn. For urgent technical issues, our support and sales teams are also available to assist you. We look forward to supporting the growth of your startup and helping you achieve success.