Transferring a .pl domain name to OVHcloud

Objective

Your .pl domain name is currently filed with a registrar, and you want to switch it to OVHcloud? You can do this by following a transfer procedure.

By transferring your domain name, you will change your registry. You can transfer your domain name to OVHcloud by creating an order. This process usually takes between one and ten days.

Find out how to transfer a generic domain name to OVHcloud.

Requirements

• The .pl domain name has been registered or transferred to another registrar for at least 5 days.
• The domain name’s status is ‘OK’ or ‘Transferrable’.
• The domain name has not expired and has an expiry date to complete the transfer process on time (recommended: more than 60 days).
• You must be able to unlock the domain name.
• the transfer code, or the ability to retrieve it
• the authority to request a transfer for the domain name
• the domain name holder and/or its administrators have been informed of the transfer request

Instructions

The transfer procedure has several steps, including contacting multiple entities, including your current registry, OVHcloud and other parties. The table below shows who is contacted and the estimated duration of each step.

Step 1: check the information associated with the domain name

To start with, it is essential to ensure that the information associated with the domain name is up-to-date. Since the implementation of the GDPR, the data visible in “Whois” has become very limited. We recommend that you check the information associated with your domain name via your current domain name registrar.

• If the information is correct: go to the next step of this guide.

• If the information is incorrect or invisible: contact your domain name registrar to check and/or modify it.

Step 2: unlock your domain name and retrieve the transfer code

Once you have checked this information, you will need to unlock your domain name. You can only do this via your current domain name registrar. Contact them to find out more about their procedure.

Once you have unlocked your domain name, your domain name registrar must send you the transfer code for it. This code is sometimes referred to under different names, such as: transfer code, AuthCode, AuthInfo or EPP Code.

Please note that since OVHcloud is not your domain name’s registrar at the time you initiate the transfer procedure, we cannot unlock your domain name or provide you with the transfer code.

Step 3: Request a domain name transfer to OVHcloud

Once you have unlocked your domain name and obtained your code, you can order the transfer to OVHcloud from our website. Enter your domain name, then follow the order process.

When you are asked to provide your transfer code, enter it in the box next to your domain name. If you do not yet have the transfer code, you can tick the box labelled Enter transfer code at a later stage. However, we strongly advise ensuring that you have the code to hand before you continue. Remember that the transfer will not start until a valid code has been provided.

You can also complete your order with a web hosting plan and other OVHcloud solutions. This may be of interest to you, if you would also like to migrate your services to OVHcloud. Our guide to Migrating your website to OVHcloud provides instructions on how to do this.

Holder management and DNS server details

• By clicking Modify configuration in this step, you can enter the names of the DNS servers that the domain name currently uses. This way, the domain name will already be associated with these DNS servers in the OVHcloud configuration.

• If you continue without performing this operation, the domain name will be provided with a new DNS zone on OVHcloud DNS servers. You may then need to modify the DNS zone manually.

• In some cases, the transfer process may require additional information about the domain name holder. To add this information, click Manage Contacts/Holder.

Once the order has been confirmed, you will receive a free purchase order. The transfer process will only start once you have confirmed this free purchase order. Once this is done, you can track the transfer progress via the OVHcloud Control Panel. Once you have logged in, go to the Web Cloud section, then click on Ongoing operations.

Step 4: Transfer confirmation

The domain name transfer procedure requires email validation. This step can be performed as soon as the transfer begins, but may take up to five days.

• The domain name holder receives an email about the address that they have entered, which is listed in WHOIS (if it is not hidden).
• This email comes from the .pl domain name registry, via the address automat@dns.pl.
• Click on the validation link in this email to complete the transfer.
• Once the validation is complete, the domain will be accessible from your OVHcloud Control Panel within 24 hours.

What if you did not receive the transfer confirmation email?

Check the domain name holder's email address with your current domain provider.
Also, check the “SPAM”/“junk email” folders in the email addresses concerned as a priority.

If the validation email cannot be found, please contact OVHcloud support by creating a support ticket. Our services can then cancel the transfer. Once the cancellation is complete, change the email address of the domain name holder to another email provider (such as, for example, Gmail, Yahoo, Onet, wp.pl, etc.).
Once you have modified your email address, order a new transfer request.

Step 5: manage a domain name with OVHcloud

Once the transfer procedure is complete, you can manage your domain name from the OVHcloud Control Panel. To do this, select Web Cloud, click Domain names, then click on the domain name concerned.

Go further

Migrating your website and emails to OVHcloud

For specialised services (SEO, development, etc.), contact OVHcloud partners.

If you would like assistance using and configuring your OVHcloud solutions, please refer to our support offers.

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