How to increase Public Cloud quotas

Objective

By default, the Public Cloud projects as well as the resources total (RAM, CPU, disk space, number of instances, etc.) you can use are limited for security reasons.

To use additional resources and projects, the quotas need to be increased.

This guide explains how to request and increase a Public Cloud quota in the OVHcloud Control Panel.

Requirements

• A valid payment method registered in your OVHcloud account

Instructions

OVHcloud Control Panel Access

• Direct link: Public Cloud Projects
• Navigation path: Public Cloud > Select your project

In the left-hand sidebar, click on Quota & Regions under Settings.

This page shows a summary of your project's current quotas by region. A warning appears as soon as a resource reaches 80% of its quota.

Increasing your resources quota

In compliance with internal criteria (seniority, existence of paid invoices, etc.), you can request quota increases for your Public Cloud project resources directly from your OVHcloud Control Panel.

You can increase your resources quota manually or automatically.

Increasing your resources quota automatically with the "Auto-scaling quota" feature

This option allows you to request an automatic and gradual increase in your resource quota. The quota will be adjusted based on your actual usage if you exceed 60% of your current quota for 30 consecutive days, as well as a set of internal and financial criteria.

At the top right of the page, the Auto-scaling quota option is available:

• To learn more about this feature, click on the ? next to this option.
• Enable the option by clicking on the button to the right of this option. The status will change from Disabled to Enabled.

Once activated, auto-scaling will gradually increase your project's quota based on your actual needs.

Increasing your resources quota manually

This procedure allows for a rapid and significant increase in your quotas (e.g., rapid scaling, GPU instances, etc.). This method is based on the immediate purchase of credit, from which all cloud consumption will be automatically deducted.

You can purchase different amounts of credit.

Click on the Increase your quota! button.

Next, click on the drop-down arrow next to Select the volume to view the list of quotas currently available to upgrade your resources to. This section also shows the amount to pay for these resources.

The table below shows the resources obtained for each quota:

Once you have selected your volume, click on Confirm. Your payment will be processed as soon as possible.

For a more detailed view of your resources, go to the Horizon interface. Once logged in, click on Project, then on Overview.

Increasing the quota of your Public Cloud projects

There are two main situations where you may need a quota adjustment:

1. Maximum number of projects reached: If you have reached the maximum number of Public Cloud projects allowed in your customer account and want to create new ones, you must submit a request to our support team.

2. Other types of quota requests: For any other limits (CPU, RAM, storage, etc.) or specific needs related to your Public Cloud projects, you can also contact support to request an increase.

To speed up processing, please specify the following in your request:

• The type of quota to be increased (number of projects, resources, etc.);
• The intended use and justification for the increase;
• The desired period or duration of the increase.

Specific quotas and special resources

For certain resources or services, specific quotas may apply. For more information:

S3 quota¹: See the official documentation "Object Storage - Technical Limitations".

Managed Kubernetes Service (MKS) quota: See the official documentation "ETCD Quotas, usage, troubleshooting and error".

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¹: S3 is a trademark of Amazon Technologies, Inc. OVHcloud’s service is not sponsored by, endorsed by, or otherwise affiliated with Amazon Technologies, Inc.