Dedicated Servers - Troubleshooting

Knowledge Base

Recover a Lost Password on a Dedicated Server
Reset a lost user password on a GNU/Linux dedicated server using OVHcloud rescue mode to regain access.
6677 Views 02.10.2025 Dedicated Servers
Rescue Mode on a Dedicated Server
Boot your dedicated server into OVHcloud rescue mode to diagnose issues, repair filesystems, and reset passwords.
8218 Views 09.01.2026 Dedicated Servers
Windows Rescue Mode on a Dedicated Server
Boot your Windows dedicated server into OVHcloud rescue mode to troubleshoot, repair, or reset passwords.
736 Views 28.01.2025 Dedicated Servers
Replace a Lost SSH Key on a Dedicated Server
Restore SSH access to your dedicated server by generating and deploying a new key pair in rescue mode.
1435 Views 04.04.2024 Dedicated Servers
Replace a Defective Disk on a Dedicated Server
Identify a defective disk on your OVHcloud dedicated server and request a replacement through the Control Panel.
2712 Views 21.06.2018 Dedicated Servers
Run Hardware Diagnostics in Rescue Mode on a Dedicated Server
Run hardware diagnostics on your OVHcloud dedicated server using rescue mode to identify disk, RAM, or CPU failures.
3318 Views 16.10.2025 Dedicated Servers
Find a Hard Disk Serial Number on a Dedicated Server
Retrieve the serial number of a hard disk on your dedicated server to identify it for a replacement request.
1011 Views 21.08.2018 Dedicated Servers
Finalise a Maintenance Intervention on a Dedicated Server
Complete the required actions on your dedicated server after an OVHcloud maintenance intervention to restore full service.
1226 Views 20.03.2026 Dedicated Servers
Uninstall RTM v2 Monitoring on a Dedicated Server
Remove the deprecated RTM v2 monitoring system from your OVHcloud dedicated server on CentOS, Debian, Fedora, or Ubuntu.
412 Views 20.06.2023 Dedicated Servers
Retrieve Databases in Rescue Mode on a Dedicated Server
Access and export your databases from a dedicated server in rescue mode to recover data after an incident.
641 Views 13.04.2023 Dedicated Servers
Fix Proxmox VE Slow Downloads on a Dedicated Server
Resolve slow download speeds in Proxmox VE containers and VMs on servers with Broadcom BCM57502 network adapters.
200 Views 16.01.2025 Dedicated Servers