MX Plan - Configuring your email address in Outlook for macOS

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KB0052127

MX Plan - Configuring your email address in Outlook for macOS


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Objective

You can configure email addresses on email clients, if they are compatible. This means that you can send and receive messages from the application of your choice.

Requirements

  • You need to have an MX Plan email address, available as part of our Web Hosting plans.
  • You must have Microsoft Outlook installed on your Mac.
  • You must have the login details for the email address you want to set up.

Are you using Outlook for Windows? Read our guide: Configuring your email address in Outlook for Windows.

Instructions

Step 1: Add the account

Once you have launched Outlook on your device, you can add an account in two different ways:

  • When you start the application for the first time: A setup wizard will appear and prompt you to enter your email address.

  • If you have already added an account: Click Tools in the menu bar at the top of your screen, then Accounts. In the window that pops up, click on + then on New account.

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Enter your email address, then click Continue. For the provider, click on IMAP/POP, then enter the information requested.

InformationDescription
Account typeWe recommend using IMAP (selected by default). You can also select POP (emails stored locally on your Mail app) in the drop-down menu.
Mail addressEnter a name that will distinguish this account from any other accounts added in your Outlook app.
UsernameEnter your full email address.
PasswordEnter the password for your email address.
Incoming serverEnter the server “imap.mail.ovh.ca”. Leave the Use SSL to connect box ticked.
Incoming portEnter port 993.
Outgoing serverEnter the server “smtp.mail.ovh.ca”. Leave the Use SSL to connect box ticked.
Outgoing portEnter port 465.

Once you have entered this information, click Next. If the information is correct, Outlook will successfully connect to the account.

To check that the account has been correctly configured, you can send a test email.

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If you need to enter any settings manually in your account preferences, the technical settings you will need to use are listed below:

  • IMAP configuration
Server typeServer nameSSLPort
Incomingimap.mail.ovh.caYes993
Outgoingsmtp.mail.ovh.caYes465
  • POP configuration
Server typeServer nameSSLPort
Incomingpop.mail.ovh.caYes995
Outgoingsmtp.mail.ovh.caYes465

Step 2: Use the email address

Once you have configured your email address, you can start using it! You can now send and receive messages.

OVHcloud also offers a web application that you can use to consult your email from a web browser. You can access this application at Webmail. Just log in using your email login details.

Go further

For more information on configuring an email address from the Outlook app on macOS, see the Microsoft Help Center.

Join our community of users.

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