Adding cloud credit

Knowledge Base

Adding cloud credit


Icons/System/eye-open Created with Sketch. 85 Views 28.04.2025 Cloud / Instances

Objective

With the cloud credit option you can allocate a specific amount to your Public Cloud project which will serve as the default payment method for the billing of the project.
This means that cloud credit is debited first and any outstanding amount will be then be paid by other available payment methods. (Please consult the Public Cloud billing guides to learn more about this topic.)

This guide explains how to add credit on to your Public Cloud account using a voucher, or by generating a purchase order.

Requirements

Instructions

Log in to the OVHcloud Control Panel, go to the Public Cloud section and select the Public Cloud project concerned. Open Credit & Vouchers in the left-hand menu under Settings.

Note that credit added in this section cannot be transferred or refunded. It does not have monetary value, and any credit that has not been used within 13 months of purchase will be lost.

Adding credit

Click on the button Buy Public Cloud credit.

addpubliccloudcredit

Enter the amount you wish to add, in your currency (ex VAT). Click on Generate a purchase order to confirm.

addpubliccloudcredit

A purchase order will then be generated. Click on the link in the green notification box to view it and initiate the payment.

addpubliccloudcredit

Once the payment is processed, your credit will appear in the Credits & Vouchers list.

Redeeming a voucher

Click on the button Use a voucher.

addpubliccloudcredit

Enter your voucher code in the window that appears and click on Confirm.

addpubliccloudcredit

The voucher balance will appear in the Credits & Vouchers list.

Since the validity periods of vouchers are usually more limited, the voucher balance will be used before the regular Public Cloud credit.

Go further

Join our community of users.

Related articles