Zimbra Pro - Configuring your email account via ActiveSync on Gmail for Android

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KB0071213

Zimbra Pro - Configuring your email account via ActiveSync on Gmail for Android


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Objective

This guide is aimed at customers with the email solution Zimbra Pro. This service will be available in beta version from July 2025.

Zimbra Pro email accounts can be configured on an Android mobile using the ActiveSync protocol. This allows you to configure all the collaborative features of your email address at once. The Google Gmail app is available for free from the Google Play Store on Android.

Find out how to configure your Zimbra Pro email address on the Gmail mobile app for Android via the ActiveSync protocol.

OVHcloud provides services for which you are responsible with regard to their configuration and management. It is therefore your responsibility to ensure that they function correctly.

This guide is designed to help you with common tasks. Nevertheless, we recommend contacting a specialist provider or the software publisher if you encounter any difficulties. OVHcloud cannot provide you with technical support in this regard. You can find more information in the "Go further" section of this guide.

Requirements

  • A Zimbra Pro account
  • The Gmail app installed on your device
  • The login details for the email account you would like to configure

This guide has been written using a device that uses Android version 14.

Instructions

Add the account

  • When you start the Gmail application for the first time, a configuration wizard will appear:
  • Press Add another email address.
  • If an account is already set up on the Gmail application:
  • Tap the profile picture at the top right of your screen.
  • Then press the + Add another account button.

Gmail android

Follow the installation steps by clicking on the 4 tabs below:

  • Step 1
  • Step 2
  • Step 3
  • Step 4

Select Exchange and Office 365 as the account type.

Gmail android

Enter your email address and press Next.

Gmail android

Enter the password for your email address and press Next.

Gmail android

Check and complete the following information:

  • Email: This field is pre-filled with the email address you entered earlier. Please check that your email address is complete and correct.
  • Password: This field is pre-filled with the password entered earlier.
  • Domain\Username: Enter your full email address.
  • Server: Enter "zimbra1.mail.ovh.net".
  • Port: Leave the value "443" as the default.

To finalize the configuration, press Next.

Gmail android

Use the email address

Once you have configured your email address, you can start using it! You can now send and receive messages, and manage your calendars and tasks.

OVHcloud also offers a web application that allows you to access your email address from an internet browser. You can log in to the OVHcloud webmail using your email credentials. If you have any questions on how to use it, please read our guide on Using Zimbra webmail.

How do I modify existing settings?

To modify the settings of an email account that has already been configured, follow the instructions below:

  1. Tap the menu ☰ in the top left-hand corner.
  2. Then press Settings at the bottom of the left column.
  3. Select the account.
  4. At the bottom of the page that appears, press Receive Settings.
  5. Refer to the Step 4 in the "Add Account" chapter to verify the account settings.

Gmail android

How do I delete an email account?

  1. Tap the menu ☰ in the top left-hand corner.
  2. Then press Settings at the bottom of the left column.
  3. Tap the menu ⋮ in the top right-hand corner, then tap Manage accounts.
  4. Select the account.
  5. Finally, press Delete account.

Gmail android

Go further

For more information on configuring an email address from the Gmail app on Android, visit Google Help Center.

For specialised services (SEO, development, etc.), contact OVHcloud partners.

If you would like assistance using and configuring your OVHcloud solutions, please refer to our support offers.

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