Hosted Private Cloud VMware Lifecycle Policy

Objective

This page provides an overview of the lifecycle policy of Hosted Private Cloud VMware on OVHcloud services.

Hosted Private Cloud VMware on OVHcloud services proposes dedicated infrastructure based on SDDC technologies as well as other editors' technologies (such as Veeam or Zerto).

OVHcloud has a lifecycle policy for the service in order to take into account several factors, such as:

• the lifecycle policy of integrated software components as determined by their editors (VMware, Veeam, Zerto, etc.);
• the lifecycle of the hardware components;
• the compatibility between hardware and/or software components;
• any factor affecting the quality of the service.

This lifecycle policy is provided to help clients understand the underlying reasons for version or range changes and the impact of each phase of the lifecycle on the service, and anticipate and prepare the transition to a newer version or range.

Commercial range concerned

Hosted Private Cloud VMware on OVHcloud:

• SDDC2014 & SDDC2016 (Intel Ivy Bridge, Intel Haswell).
• SDDC2018 (Intel Broadwell, Intel Haswell).
• Essentials (Intel Broadwell).
• Premier (Intel Xeon Gold).

Lifecycle timeframe and definitions

Definitions

End of Sales

This refers to the date when the sales of new service for a commercial range or version is discontinued. Past this date, clients will not be able to start a service on the discontinued commercial range or version anymore.

After the End of Sales for a specific commercial range, the Client will still be able to use and grow existing instances of the Service and add additional individual Host Servers. The Packs from that previous commercial range or any other commercial range before it will not be available anymore for ordering new instances of the Service. The Packs will be sold for the new commercial range launched on the market only.

The End of Sales is usually announced with a thirty (30) days minimum warning.

A commercial range or version will typically reach its End of Sales three (3) years after the beginning of the General Availability phase.

End of Growth

This refers to the date when the growth for a commercial range or version is discontinued. Past this date, clients will not be able to order the discontinued commercial range or version anymore.

The End of Sales is usually announced with a thirty (30) days minimum warning.

A commercial range or version will typically reach its End of Growth five (5) years after the beginning of the General Availability phase.

End of Life

This refers to the date when a commercial range or version is being shut down.

The End of Life may involve the inapplicability of SLAs, the absence of support services, and the absence of spares.

Following the End of Life, the servers concerned will be shut down definitively. OVHcloud may offer a grace period of a few months to allow for the last clients using servers of this range to move onto newer ranges.

Clients should anticipate the range change by testing in advance and making sure their configuration and software are compatible with the range they are upgrading to.

Timeframe

Summary

This table presents a summary of the different phases of the lifecycle of the service. The impact for each commercial range may differ.

OVHcloud Commercial Range status

Hosts (compute)

Integrated Software

VMware lifecycle policy

To know the lifecycle policy of VMware products, please refer to the editor's publication accessible at the following URL:

• VMware Product Lifecycle

NSX Datacenter for vSphere (NSX-v)

You can check your version of NSX-v in the "Networking and security" section of vSphere, in the "about NSX" tab.
If your version is earlier than 6.4.12, please reach out to the support teams to plan an upgrade.

VMware extended the support of NSX Datacenter for vSphere on OVHcloud infrastructures until 31/07/2024. If you are using NSX, you have to plan your migration to NSX (NSX-T) before this date (31/07/2024).

Veeam Backup & Replication lifecycle policy

To know the lifecycle policy of Veeam products, please refer to the editor's publications accessible at the following URLs:

• Veeam Version release
• Veeam Product Version Lifecycle

Zerto lifecycle policy

To know the lifecycle policy of Zerto products, please refer to the editor's publication accessible at the following URL:

• Zerto Virtual Replication Product Version Lifecycle Matrix

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