Manage your SMS history

Knowledge Base

Manage your SMS history


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Objective

You can view and download a log of your sent SMS messages from your OVHcloud Control Panel. This guide will explain how to do this.

Requirements

  • An OVHcloud SMS account with at least 1 sent SMS.

OVHcloud Control Panel Access

  • Direct link: SMS
  • Navigation path: Telecom > SMS > Select your SMS account

VoIP Telecom Control Panel

Instructions

The log records the date, time, sender, recipient and contents of the sent SMS.

In the OVHcloud Control Panel, you can view SMS messages sent in the last 6 months (or the last 5,000 SMS messages if you have sent more than 5,000 SMS messages in the last 6 months).

To view older SMS messages (up to the last 12 months), you will need to download your SMS history in CSV format. See Step 2 of this guide.

Step 1: viewing the log in your Control Panel

In the tab bar, click Message and campaign then SMS Management to access your unit SMS history or Campaign Management to access your SMS campaign history.

Then click on Sending log or Statistics and history.

sms-history

You can click on the ‘Date’ column on the left to sort your log by send date.

sms-history

The Actions ... heading at the end of each SMS allows you to view or delete the message.

sms-history

To delete several SMS messages at once, tick the boxes next to each message. The Delete the SMS selected button will appear above the log.

sms-history

The Filter button allows you to filter your search by sender (if you have several senders) or by recipient.

sms-history

Step 2: downloading the sending log as a CSV

Click on the Actions button above your log then on Download to download your SMS log in a .csv format.

sms-history

You can then view the log using a spreadsheet program. The information will be able to be displayed such as in the example below.

sms-history

Here is a breakdown of the information included in the log:

TitleDescription
idthe unique id for the sent SMS used by our servers
datethe date and time that the SMS was sent
senderthe sender of the SMS message
receiverthe recipient’s phone number
pttthe return code on the SMS status
operatorCodethe network ID of the mobile operator to which we sent the SMS
descriptionDlrthe description of the ptt code received and therefore the status of the SMS
tagthe tag attributed either manually via the APIs (to one or more SMS messages) or automatically by our servers to each sent SMS (or each SMS campaign)
messagethe content of the SMS

Further information about the ptt codes and various DLR IDs can be found in the final section of the guide Everything you need to know about SMS users.

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