Getting started with the MX Plan solution

To create an email address, go to the Email accounts tab. The window that opens will list the accounts that are already available, as well as those that you can still create. To add a new email account, click the Add an account button.

In the window that pops up, enter the following information:

• Email account: A temporary name is already pre-filled in the text box: delete it and enter your new email address (e.g. your first name.surname). The domain name that makes up the email address is already pre-selected in the list.
• First name: Enter a first name.
• Name: Enter a name.
• Display name: Enter the name that will be displayed as a sender when emails are sent from this address.
• Password: Enter a password and confirm it. For security reasons, we recommend not using the same password twice, choosing one that does not contain any personal information (e.g. your surname, first name and date of birth), and renewing it regularly.
• Quota: Determine the size you would like to assign to the email account.

Once you have filled in the fields, click Next, then check the information that appears in the summary. If the information is correct, click Confirm. Repeat this step as necessary, depending on the number of accounts you have.

As shown in the image below, a window will appear with the word "Zimbra" in the top left-hand corner.
To find out how to use your email address via Zimbra webmail, please refer to our guide on Using Zimbra webmail.

When you log in to webmail for the first time, you are prompted to set the interface language and the time zone you are in. Your inbox will then appear.

To find out how to use your email address via OWA webmail, please refer to our guide on Using your email address via Outlook Web App (OWA) webmail.

• Outlook for macOS
  
• Mail for macOS
  
• Thunderbird for macOS

• Mail for iPhone and iPad

• Gmail for Android

• Username: Enter the full email address.
• Password: Enter the password for the email account.
• EUROPE server (incoming): pop.mail.ovh.net or ssl0.ovh.net.
• AMERICA/ASIA-PACIFIC server (incoming): pop.mail.ovh.ca.
• Port: 995.
• Security type: SSL/TLS.

When you are using OWA or Zimbra, you can do this in two ways:

1. Create your redirection via webmail: Via inbox rules or filters. These rules, which are applied when an email is received, allow an email to be forwarded or redirected. To do this, please follow our guide on Inbox rules via the OWA interface, or read the Filters section of our guide on Using webmail Zimbra.

2. Create your redirection and alias via the OVHcloud Control Panel: To add a redirection or alias, click on the Redirections tab. The table of redirections that are already active is displayed. On the right, click Add a redirection.

3. From address: Enter the email address you would like to redirect.
   

4. To address: Enter the address you would like to redirect to here. This can be one of your OVHcloud email addresses, or an external email address.
   
5. Choose a copy method: Define whether you want to keep a copy of the email received at the targeted email address (From address) or directly redirect to the redirection address (To address) without saving a copy.

To understand how to use redirections and aliases on your MX Plan service, please read our full guide: “Use email redirections”.

You can set up an automatic reply directly by logging in to your email account via Webmail. For further details, please refer to our guide on Using Zimbra webmail, in the section “Automatic replies/Voicemail”.

You can set up an automatic reply directly by logging in to your email account via Webmail. For further details, please refer to the section "Adding automatic replies" in our guide on Using an email address via the Outlook Web App (OWA).