Email Pro - Configure your email account on Mail for iPhone and iPad

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KB0052260

Email Pro - Configure your email account on Mail for iPhone and iPad


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Objective

You can configure Email Pro accounts on email clients, if they are compatible. By doing so, you can use your email address through your preferred email application.

This guide explains how to configure an Email Pro account on iPhone and iPad, via the Mail app.

OVHcloud provides services which you are responsible for with regard to their configuration and management. You are therefore responsible for ensuring they function correctly.

This guide is designed to assist you in common tasks as much as possible. If you encounter any difficulties performing these actions, please contact a specialist service provider and/or discuss the issue with our community of users. OVHcloud cannot provide you with technical support in this regard.

Requirements

Instructions

Adding an account

In this guide, we will use as the server name: pro?.mail.ovh.net. You will need to replace the "?" with the actual number indicating the appropriate server for your Email Pro service.

  1. Log in to your OVHcloud Control Panel.
  2. Open the Web Cloud section.
  3. Click Email Pro.
  4. Select the service concerned.
  5. The server name is displayed in the Connection box in the General Information tab.

On your device’s home screen, go to Settings (cogwheel icon). There are several ways you can add an account, depending on your iOS version:

  • For iOS 7, 8, 9 and 10: Go to Mail, Contacts, Calendar, then Add account. Choose Other, then Add Mail Account. Then proceed to step 5 of the table below.

  • For iOS 11, 12 and 13: Go to Accounts and passwords, then Add account. Choose Other, then Add Mail Account. Then proceed to step 5 of the table below.

  • For iOS versions 14 and above: Follow the instructions in the table below.

iPhone1. In Settings, go to Mail.

2. Tap Accounts.

3. Tap Add Account.

4. Choose Other at the bottom.
5. Tap Add Mail Account.

6. Enter your name, email address, password and account description.

7. Press Next.		iPhone
iPhone8. Select IMAP (recommended) or POP.

In the INCOMING MAIL SERVER and OUTGOING MAIL SERVER sections, despite the word optional, enter:
- the host name pro?.mail.ovh.net (replace ? by your Email Pro server number)
- your full email address as username
- your email password

At the end of the configuration process, ensure that you leave Mail activated, so that the application can use this account, then click Save.

To check that the account has been correctly configured, you can send a test email.

If you need to enter any settings manually in your account preferences, the technical settings you will need to use with our Email Pro solution are listed below:

Server typeServer nameSSLPort
Incomingpro?.mail.ovh.netYes993
Outgoingpro?.mail.ovh.netYes587

Using your email address

Once you have configured your email address, you can start using it! You can now send and receive emails.

OVHcloud also offers a web application that includes collaborative features, accessible via Webmail. You can log in using your email credentials.

If you experience any difficulties receiving or sending emails, please read our FAQ about OVHcloud email services.

Go further

For more information on configuring an email address from the Mail app on iOS, see Apple Help Center.

Configuring a Web Hosting email address on iPhone and iPad

Configuring an Exchange account on iPhone and iPad

Email FAQ

Join our community of users.

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