Create an OVHcloud DNS zone for a subdomain

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KB0075036

Create an OVHcloud DNS zone for a subdomain


Icons/System/eye-open Created with Sketch. 2 Views 19.02.2026 DNS (Domain Name System)

Objective

Would you like to create a DNS zone for a subdomain?

The DNS (Domain Name System) zone is a domain name’s configuration file. It consists of technical information, called DNS records. The DNS zone acts as a routing center.

For more information, please refer to our guides:

Most often, the DNS records of a subdomain are configured directly from the active DNS zone of the domain name it depends on. However, it is also possible to create a DNS zone specific to a subdomain.

For various reasons, you may need to create a DNS zone for a subdomain with OVHcloud. The subdomain will then have its own zone to configure its DNS records.

To recap:

  • A domain name usually has the form domain.tld. For example: ovhcloud.com.
  • A subdomain usually has the form sub.domain.tld. For example: help.ovhcloud.com.

By default, a subdomain depends on a domain name to function. In practice, you will not be able to use the subdomain sub.domain.tld if you do not have access to the management of the domain name domain.tld.

If you want to create a DNS zone for a domain name, please refer directly to this guide.

Find out how to create a DNS zone with OVHcloud for a subdomain of a domain name via your OVHcloud Control Panel.

Requirements

  • You can administrate the domain name on which the chosen subdomain will depend.
  • The concerned subdomain must not already have an active or inactive DNS zone with OVHcloud or be the subject of an ongoing operation or order with OVHcloud.
  • You have access to the OVHcloud Control Panel.

Instructions

1 - Create the DNS zone via the OVHcloud Control Panel

Click on the tabs below to view each of the 4 steps.

  • Step 1
  • Step 2
  • Step 3
  • Step 4

Log in to the OVHcloud Control Panel, then go to the Web Cloud section.

Web Cloud

Click on the DNS Zones menu, then on the Order button.

Domain Names

On the page that appears, enter the subdomain (for example: sub.domain.tld) for which you want to create an OVHcloud DNS zone. Wait a few moments while the tool performs checks on the subdomain.

dnszonecreate

If a message indicates that the DNS zone cannot be created, check that the subdomain meets the necessary requirements or contact the person who manages it. Once everything is correct, try the operation again.

Once the verification is complete, choose whether to enable the minimum records for the DNS zone you are going to create. This choice is not definitive, as you can always edit DNS zone records later.

dnszonecreate

Enable minimal entries?Details
YesSelect this option if you would like to customise the DNS zone yourself at a later stage.
minimal-dns-entries
NoSelect this option if you plan to use OVHcloud services as a web hosting, with the zone preconfigured for this purpose.
no-minimum-dns-entries

Once your choice is made, follow the steps displayed in your OVHcloud Control Panel until the DNS zone is created.

2 - Edit the DNS zone (optional)

Now that your subdomain’s DNS zone has been created, you can edit it. This step is optional, but it may be necessary if you want to ensure that the services associated with your subdomain remain available (e.g. your website and/or emails).

To edit this DNS zone, please read our guide on Editing a DNS zone at OVHcloud.

If you have just created the DNS zone and the subdomain does not yet appear in your list of services (under DNS zones in the Web Cloud section of the OVHcloud Control Panel), wait 15 to 20 minutes, then reload the page.

3 - Declare the DNS servers in the active DNS zone of the domain name on which the chosen subdomain depends

The activation of a DNS zone for a subdomain differs from that of a domain name, as a subdomain must depend on a domain name to function.

You must first retrieve the names of the DNS servers associated with the DNS zone created for your subdomain.

To find them, click on the tabs below to view each of the 3 steps.

  • Step 1
  • Step 2
  • Step 3

Log in to the OVHcloud Control Panel, then go to the Web Cloud section.

Web Cloud

Click on the DNS Zones menu, then select the concerned subdomain.

DNS zones

In the table on the page that appears, locate the two Type and Target columns.

DNS zones

Find the two lines of type NS and retrieve the two values present in the Target column. The names of the DNS servers should be in one of the following three forms:

  • nsXX.ovh.net and dnsXX.ovh.net or, nsXXX.ovh.net and dnsXXX.ovh.net (where each X represents a number between 0 and 9).
  • nsXX.ovh.ca and dnsXX.ovh.ca or, nsXXX.ovh.ca and dnsXXX.ovh.ca (where each X represents a number between 0 and 9).
  • ns200.anycast.me and dns200.anycast.me (if you have subscribed to the DNS anycast option).

Once the two DNS server names are retrieved, two situations are possible:

Click on one of the two situations to display the content.

The domain name on which your subdomain depends has its active DNS zone with OVHcloud

Click on the tabs below to view each of the 5 steps.

  • Step 1
  • Step 2
  • Step 3
  • Step 4
  • Step 5

Log in to the OVHcloud Control Panel, then go to the Web Cloud section.

Web Cloud

Click on the DNS Zones menu, then select the concerned subdomain.

DNS zones

On the right or below the table, click on Add an entry.

dns zone

In the window that opens, select the DNS record of type NS, then click on Next

dns zone

Then, in the Sub-domain * field, enter the concerned subdomain (for example: sub for the subdomain sub.domain.tld), and in the Target * field, one of the two previously retrieved DNS servers (for example: nsXX.ovh.net).

dns zone

Finally, click on Next.

Check the summary, then click on Confirm.

Repeat all the steps for the second DNS server.

If needed, see our guide "Editing a DNS zone at OVHcloud" as a complement.

The domain name on which your subdomain depends has its active DNS zone with another provider

In this specific case, contact your DNS provider and specify that you want to add two DNS records of type NS for your subdomain.

Here is an example of a request to make to your DNS provider:


Hi,

I would like to add the following NS type DNS records in the active DNS zone of the domain name domain.tld for my subdomain sub.domain.tld :

 - sub IN NS nsXX.ovh.net.
 - sub IN NS dnsXX.ovh.net.

This is to activate a specific DNS zone for my subdomain sub.domain.tld.

Best regards,

In the example above, replace the values domain.tld, sub.domain.tld, nsXX.ovh.net and dnsXX.ovh.net with your own values.

The following point of attention does not concern the two DNS records of type NS that you have just added.

If other DNS records were present in the active DNS zone of the domain name on which your subdomain depends:

  1. Do not forget to duplicate them in the DNS zone created for your subdomain.
  2. Once duplicated, remove them from the active DNS zone of your domain name.

Indeed, there could be a conflict in DNS resolution.

After modifying the DNS zone of the domain name on which your subdomain depends, the propagation of the changes can take up to 48 hours.

Go further

Everything you need to know about DNS servers

Everything you need to know about DNS zone

Everything you need to know about DNS records

Editing an OVHcloud DNS zone

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