MX Plan - How to create an automatic reply on an email address

Objective

This OVHcloud feature allows you to set up an automatic email responder (auto-reply) that sends a message to anyone trying to contact you by email in your absence.

This guide explains how to configure automatic replies for your email addresses.

Requirements

• An OVHcloud MX Plan, available as part of our web hosting plans, the 100M free hosting included with a domain name (activated in advance), or ordered separately as a standalone solution

OVHcloud Control Panel Access

• Direct link: MX Plan
• Navigation path: Web Cloud > MX Plan > Select your MX Plan service

Instructions

Creating an auto-reply

Open the tab Emails, then click on the button Manage auto-replies on the right.

You will be redirected to the Manage auto-replies section where all of the email responders for this domain name are listed.

To create a new one, click on Add an auto-reply.

The window Add an auto-reply appears. Fill out the form according to the information below:

• Auto-replies type:

  • Associated with an email inbox: To use if it concerns an existing email account of your email solution.
  • Free: To use in the case of an email alias address. It is not linked to an existing account.

• Mailbox or Auto-reply name: Select the email account or alias address concerned by the automatic reply.

• Auto-reply duration:
  • Temporary: Define a start and end date for the responder, for example if you are scheduling an absence.
  • Permanent: The automatic replies stay active until you delete or modify the responder.
• Send a copy or Keep messages on the server: Allows you to choose whether emails received during your absence will be deleted or stored in an account.

• Address on copy (only in "free" mode): If the receiving address is an alias, you need to select the email account incoming messages will be stored in.
• Message: This will be the reply to incoming mails while the responder is active.

Then click Confirm to finish configuring your automatic reply.

Modifying or deleting an automatic reply

Once your automatic reply has been created, it will appear in the table in the Manage auto-replies section of your email service. You can delete or modify a responder by clicking on ... to the right of it.

Go further

Email FAQ

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