Backup Agent - How to configure your first backup

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KB0074353

Backup Agent - How to configure your first backup


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Objective

You have just ordered your Backup Agent offer for your Bare Metal server. Discover how to set up your first backups.

This guide explains how to configure your first backup using Backup Agent on a Bare Metal server.

Find more information about the Backup Agent product on this page.

Requirements

  • A Backup Agent ordered simultaneously with your Bare Metal server, or afterwards via the Backup Agent menu in the OVHcloud Control Panel.
  • You need to have booted and configured an Operating System on your Bare Metal server.

OVHcloud Control Panel Access

  • Direct link: Backup Agent
  • Navigation path: Bare Metal Cloud > Backup Agent

You must ensure that your server can be reached by our Veeam infrastructure.
You will receive the exact information in your delivery email.

Here is the information to allow access on your Bare Metal server:

  • IP/DNS of the server: vspc-cgw1.prod01.eu-west-rbx.backup.ovh.net or vspc-cgw21.prod01.eu-west-rbx.backup.ovh.net
  • Port: 6180

We also strongly recommend that you allow your server to reach other external addresses so that it can send your data to the Vault. There is no need to allow incoming traffic in this context.

Instructions

The steps to create a backup for your server are as follows:

  • Adding your server to your Backup Agent.
  • Downloading the agent.
  • Installing the agent on your server.

Once the agent is installed, it will receive the backup policy and will be able to perform backups.

Once these steps are complete, your first backup will run automatically.

Add your server to your Backup Agent

Click this link to access the Backup Agent section, then click on your vspc-tenant in the Services section.

Backup Agent Services

Go to the Agents section.

Backup Agent Tenant Infos

You should see the Bare Metal server you selected in your order in the table, with the status not_installed. This is normal at this stage; you now need to install the agent on your server.

Click the Download button at the top of the table listing your agents.

Backup Agent Agents

Select your Operating System and choose either to download the installation file or use one of the commands provided to retrieve it.

Backup Agent Step 13

To install your agent on your Bare Metal server, click on the tab corresponding to your Operating System:

  • Windows
  • Linux

Once the installation file is on your Bare Metal server, you can run it and follow the software procedure:

Backup Agent Step 01

Backup Agent Step 02

Backup Agent Step 03

Backup Agent Step 04

Backup Agent Step 05

Once installed, the agent connects to our infrastructure to retrieve your backup policy:

Backup Agent Step 06

Backup Agent Step 07

Finally, once the backup policy is applied, you will see your backup agent configured and present on your Bare Metal server:

Backup Agent Step 08

Backup Agent Step 09

Select your operating system and choose either to download the installation file or use one of the provided commands to retrieve it.

Backup Agent Step 14

Once the installation file is on your server, go to the folder containing it and run the file as follows:

sudo ./LinuxAgentPackages.<YOURCOMPANYNAME>.sh

Once the installation is complete, you can verify it with this command:

sudo veeamconsoleconfig -s

Management agent
    Connection state       : Connected
    Cloud gateway          : <OVHDOMAIN>:6180
    Connection account     : <USER>

You can then see that one element is not yet installed:

Backup agent
   Status                 : Not installed

This is normal at this stage, we will apply a configuration that allows the Backup Agent to be deployed with a backup policy.

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