Deleting an email account

Objective

You want to:

• Delete an email account you no longer use.
• Reset an email account to use it with a new email address.
• Reset an email account in order to cancel it.

This guide explains how to delete or reset an email account of your email solution.

Requirements

• A preconfigured OVHcloud email solution, such as Hosted Exchange or MX Plan (available with a web hosting plan)
• Access to the OVHcloud Control Panel as the Admin contact of the email service concerned (section Web Cloud)

Instructions

OVHcloud offers 2 email solutions, and the concept of account deletion differs depending on which email solution you choose.

• MX Plan: This offer contains a certain number of email accounts as a bundle. When you delete an account, you free up an account "slot" of the email service.
• Hosted Exchange: This offer consists of the service itself and individually billed email accounts. If you want to delete an email account, you will need to reset it. Once you have reset your email account, you can use this account again to create a new email address. You can also cancel the subscription for this account if you wish to permanently delete it.

Delete or reset an email account

Select the tab corresponding to your email solution:

Go further

Getting started with MX Plan

Getting started with Hosted Exchange

Managing the billing of your Exchange accounts

If you would like assistance using and configuring your OVHcloud solutions, please refer to our support offers.

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