KB0061866
Cold Storage - Shared Responsibility for archive and restoration services
249 Ansichten
26.02.2024 
Cloud / Object Storage S3
Objective
The RACI below details shared responsibilities between OVHcloud and the customer on Cold Storage for archive and restoration services delivered.
| Roles |
|---|
| R : Is in charge of carrying out the process |
| A : Accountable for the successful completion of the process |
| C : Is consulted during the process |
| I : Is informed of the results of the process |
1. Before subscription
1.1. Specify service as needed
| Activity | Customer | OVHcloud |
|---|---|---|
| Learn about capabilities and limitations related to the service | RA | C |
| Provide personal data needed for service subscription | RA | I |
| Host the service at the following locations : Tours, Bordeaux, Croix, Grenoble | RA |
2. Service availability
2.1. Install the service
| Activity | Customer | OVHcloud |
|---|---|---|
| Produce, route, deliver and maintain physical and virtual Instances for service hosting | I | RA |
| Create Object Storage credentials for an OpenStack user | RA |
2.2. Reversibility model
| Activity | Customer | OVHcloud |
|---|---|---|
| Use Object Storage API to import data in bucket | RA |
3. Service usage
3.1. Operations
3.1.1. Daily operations
| Activity | Customer | OVHcloud |
|---|---|---|
| Provide access to the service by providing first ID credentials | I | RA |
| Manage Containers and objects' security created at server entry with SSE-C feature following keys delivery by the client | R | A |
| Administrate service storage | RA | |
| Administrate data | RA | |
| Activate data archive command and manage backups following needs | RA |
3.1.2. Access management
| Activity | Customer | OVHcloud |
|---|---|---|
| Manage access rights to the OVHcloud Control Panel | RA | I |
| Manage physical and logical access to infrastructures for OVHcloud teams | RA | |
| Manage Object Storage security policy of containers and object created before activating data archive command | RA |
3.1.3. Monitoring
| Activity | Customer | OVHcloud |
|---|---|---|
| Manage and monitor physical and virtual servers in support of archive and restoration services | RA | |
| Retain logs of management infrastructure services | RA | |
| Retain logs using the dedicated feature (activating cold storage on a stream) | RA | |
| Create, modify, control, restore, delete archives and backups | RI | A |
| Maintain storage devices used for the service | RA |
3.1.4. Storage
| Activity | Customer | OVHcloud |
|---|---|---|
| Manage data encryption before importing in the Object Storage allocated by using SSE-C feature and following keys delivery by the client | AI | R |
| Define a retention policy for data according to legal requirements | RA |
3.1.5. Management
| Activity | Customer | OVHcloud |
|---|---|---|
| Provide inventory of containers and objects used | I | RA |
| Manage the security of management infrastructure (API, control plane) | RA | |
| Manage physical security of equipments and hosted infrastructures | RA |
3.1.6. Business continuity
| Activity | Customer | OVHcloud |
|---|---|---|
| Perform restoration tests for archives | RA | I |
| Maintain a business continuity and disaster recovery plan for the hosted IS | RA | |
| Manage automatic management systems for the infrastructure provided | RA |
3.2. Event management
3.2.1. Incidents
| Activity | Customer | OVHcloud |
|---|---|---|
| Process incidents on the service (tickets and contacts) | AI | RA |
4. Reversibility
4.1. Reversibility Model
| Activity | Customer | OVHcloud |
|---|---|---|
| Plan reversibility operations | RA | |
| Choose fallback infrastructures | RA | CI |
| Choose data format to export | RA |
4.2. Data recovery
| Activity | Customer | OVHcloud |
|---|---|---|
| Manage reversibility operations | RA | |
| Migrate/transfer data using Object Storage API | RA |
5. End of service
5.1. Data destruction
| Activity | Customer | OVHcloud |
|---|---|---|
| Destroy data from the Object Storage Containers Service via Object Storage API | RA | |
| Release allocated resources following service termination | RA |
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Gemeinsame Verantwortung - Nutanix on OVHcloud (EN)
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