Backup Agent - How to configure your first backup

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Backup Agent - How to configure your first backup


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Objective

You have just ordered your Backup Agent offer for your Bare Metal server. Discover how to set up your first backups.

Find more information about the Backup Agent product on this page.

Requirements

  • Access to the OVHcloud Control Panel.
  • A Backup Agent ordered simultaneously with your Bare Metal server, or afterwards via the Backup Agent menu in the OVHcloud Control Panel.
  • You need to have booted and configured an Operating System on your Bare Metal server.

You must ensure that your server can be reached by our Veeam infrastructure.
Here is the information to allow access on your Bare Metal server:

  • IP/DNS of the server: vspc-cgw1.stg01.eu-west-rbx.backup.ovh.net
  • Port: 6180

We also strongly recommend that you allow your server to reach other external addresses so that it can send your data to the Vault. There is no need to allow incoming traffic in this context.

Instructions

The steps to create a backup for your server are as follows:

  • Adding your server to your Backup Agent.
  • Downloading the agent.
  • Installing the agent on your server.

Once the agent is installed, it will receive the backup policy and will be able to perform backups.

Once all these steps are completed, your first backup will be carried out.

Add your server to your Backup Agent

Log in to the OVHcloud Control Panel and go to the Backup Agent section.

Backup Agent Menu

Click on your vspc-tenant in the Services section.

Backup Agent Services

Go to the Agents section.

Backup Agent Tenant Infos

You should see the Bare Metal server you selected in your order in the table, with the status not_installed. This is normal at this stage; you now need to install the agent on your server.

Click the Download button at the top of the table listing your agents.

Backup Agent Agents

Select your Operating System and choose either to download the installation file or use one of the commands provided to retrieve it.

Backup Agent Step 13

To install your agent on your Bare Metal server, click on the tab corresponding to your Operating System:

Once the installation file is on your Bare Metal server, you can run it and follow the software procedure:

Backup Agent Step 01

Backup Agent Step 02

Backup Agent Step 03

Backup Agent Step 04

Backup Agent Step 05

Once installed, you will see your agent connect to our infrastructure to retrieve your backup policy:

Backup Agent Step 06

Backup Agent Step 07

Finally, once the backup policy is applied, you will see your backup agent configured and present on your Bare Metal server:

Backup Agent Step 08

Backup Agent Step 09

Select your operating system and choose either to download the installation file or use one of the provided commands to retrieve it.

Backup Agent Step 14

Once the installation file is on your server, go to the folder containing it and run the file as follows:

sudo ./LinuxAgentPackages.<YOURCOMPANYNAME>.sh

Once the installation is complete, you can verify it with this command:

sudo veeamconsoleconfig -s

Management agent
    Connection state       : Connected
    Cloud gateway          : <OVHDOMAIN>:6180
    Connection account     : <USER>

You can then see that one element is not yet installed:

Backup agent
   Status                 : Not installed

This is normal at this stage, we will apply a configuration that allows the Backup Agent to be deployed with a backup policy.

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