MX Plan - Configuring your email account in Outlook for iOS

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KB0066756

MX Plan - Configuring your email account in Outlook for iOS


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Objective

MX Plan accounts can be configured on various compatible email clients. This allows you to use your email address from the device of your choice. The Microsoft Outlook app on iOS is available for free from the Apple App Store.

Find out how to configure your MX Plan email address on the Outlook mobile app for iOS.

OVHcloud provides services for which you are responsible with regard to their configuration and management. It is therefore your responsibility to ensure that they function correctly.

This guide is designed to help you with common tasks. Nevertheless, we recommend contacting a specialized partner or the software publisher if you encounter any difficulties. OVHcloud cannot provide you with technical support in this regard. You can find more information in the Go further section of this guide.

Requirements

  • You have an MX Plan email account (included in the MX Plan solution or in an OVHcloud web hosting plan).
  • You have the Outlook application installed on your iOS device.
  • You have the login details for the email account you would like to configure.

Instructions

Add the account

  • When you start the application for the first time: A configuration wizard will appear. Tap Add account.

outlook ios

  • If an account has already been set up:
    1. Tap the circle containing the initials of the email account you are viewing, or the home icon "⌂" at the top left of your screen.
    2. Press the gear "⚙" in the lower left of your screen.
    3. Press Accounts in the Settings menu.
    4. Press Add Account.
    5. Press Email account.

outlook ios

Follow the installation steps by clicking on the tabs below:

  • Step 1
  • Step 2
  • Step 3

Enter your email address and press Add account.

outlook ios

You have two options:

  • If you have IMAP at the top of the page, go to step 3.
  • If the account parameter window displays Exchange at the top, press the ? button in the top right corner of the screen (1), then choose Change account provider (2). Then select IMAP(3) and proceed to step 3.

outlook ios

In the next window, select Advanced settings and enter the following information:

  • Email address
  • Full name: Enter your full email address.
  • Description
  • IMAP Incoming Mail Server:
    - IMAP Hostname: For EUROPE, type imap.mail.ovh.net or ssl0.ovh.net. For AMERICA/ASIA, type imap.mail.ovh.ca
    - IMAP Port: 993
    - IMAP Username: Your full email address
    - IMAP Password: Your email account password
    - Port Security: SSL
  • SMTP Incoming Mail Server:
    - SMTP Hostname: For EUROPE, type smtp.mail.ovh.net or ssl0.ovh.net. For AMERICA/ASIA, type smtp.mail.ovh.ca
    - SMTP Port: 465
    - SMTP Username: Your full email address
    - SMTP Password: Your email account password
    - Port Security: SSL

To finalize the configuration, press Login.

outlook ios

If, after following the configuration steps above, you encounter a sending or receiving error, please refer to the topic “Modify existing settings”.

Use the email account

Once you have configured your email account, you can start using it! You can now send and receive messages.

OVHcloud also offers a web application you can use to access your email account from your browser. You can log in with your email credentials here: Webmail. If you have any questions on how to use the webmail associated with your solution, please refer to our guides:

Modify existing settings

  1. Tap the circle containing the initials of the email account you are viewing, or the home icon "⌂" at the top left of your screen.
  2. Press the gear "⚙" in the lower left of your screen.
  3. Press Accounts in the Settings menu.
  4. Select the account.
  5. Press Modify login information.

outlook ios

Find the settings in Step 3 of the Add account section.

Delete an email account

  1. Tap the circle containing the initials of the email account you are viewing, or the home icon "⌂" at the top left of your screen.
  2. Press the gear "⚙" in the lower left of your screen.
  3. Then press Accounts in the Settings menu.
  4. Select the account.
  5. Press Delete Account.

outlook ios

POP, IMAP and SMTP settings

IMAP and POP Receive Settings

When you choose your account type, we recommend using IMAP to receive emails. However, you can select POP as well.

Please only enter the values corresponding to your location (EUROPE or AMERICA/ASIA-PACIFIC).

Follow the installation steps by clicking on the tabs below:

  • IMAP configuration
  • POP configuration
  • Username: Enter the full email address
  • Password: Enter the password for the email account
  • EUROPE Server (incoming): imap.mail.ovh.net or ssl0.ovh.net
  • AMERICA/ASIA-PACIFIC server (incoming): imap.mail.ovh.ca
  • Port: 993
  • Security type: SSL/TLS
  • Username: Enter the full email address
  • Password: Enter the password for the email account
  • EUROPE server (incoming): pop.mail.ovh.net or ssl0.ovh.net
  • AMERICA/ASIA-PACIFIC server (incoming): pop.mail.ovh.ca
  • Port: 995
  • Security type: SSL/TLS

SMTP Send Settings

For sending emails, if you have to enter the SMTP settings manually in your account preferences, enter the following values:

SMTP configuration

  • Username: Enter the full email address
  • Password: Enter the password for the email account
  • EUROPE server (incoming): pop.mail.ovh.net or ssl0.ovh.net
  • AMERICA/ASIA-PACIFIC server (incoming): pop.mail.ovh.ca
  • Port: 465
  • Security type: SSL/TLS

Change your configuration

If your email account is configured in IMAP and you want to change this configuration to POP, you will need to delete the account, then recreate it in POP. Refer to the section Modify existing settings of this guide.

Go further

For specialized services (SEO, development, etc.), contact OVHcloud partners.

If you would like assistance using and configuring your OVHcloud solutions, please refer to our support offers.

Join our community of users.

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