Email and Collaborative Solutions

Knowledge Base

Common email features

Managing the security policy of an email service
Using email aliases and redirections
Deleting an email account

Using the Outlook Web App (OWA) webmail

Using the Outlook Web App with an email account
Creating inbox rules in OWA (MX Plan)
Creating automatic replies in OWA
Sharing folders in OWA
Sharing calendars in OWA

Migrating

Migrating an MX Plan email account to an Email Pro, Exchange or Zimbra account
Manually migrate your email address
Migrate email accounts via OVHcloud Mail Migrator
Migrating your email addresses from one OVHcloud email platform to another

Troubleshooting

Unable to send or receive emails
What to do if your account is blocked for spam
Retrieve an email header and .eml file
Managing the storage space for an email account
Restoring deleted items from your email account

MX Plan

Getting started with the MX Plan solution
Creating an email address with an MX Plan solution
Changing the password of an email account
Using your email account via the Roundcube webmail interface
FAQ OVHcloud emails
MX Plan - How to create an automatic reply on an email address
Managing and using mailing lists
Creating filters for your email addresses
MX Plan - Delegating the management of your email accounts to another person
MX Plan - Setting up your e-mail address on Classic Outlook for Windows
MX Plan - Configuring your email address in Outlook for macOS
MX Plan - Configure your email account on Mail for macOS
MX Plan - Setting up your email account on Thunderbird for Windows
MX Plan - Configure your email account on Thunderbird for macOS
MX Plan - How to add an email account to the New Outlook for Windows
MX Plan - Configure your email account on Mail for iPhone and iPad
MX Plan - Configuring an email address in Gmail for Android
MX Plan - Configuring your email account on Outlook for Android
MX Plan - Configuring your email account in Outlook for iOS
Configuring an email address on the Gmail online interface